DCD Technology Engineering Services Department (ESD) has a comprehensive support infrastructure with a combined workforce of trained expertise in UPS, Precision Air conditioning, Environmental Monitoring Systems and other Computer Sites Facilities equipment.
Our Customer Support and Services are build and managed with the objective of providing the highest level of service and support deliverables in the long term. DCD Technology focus and value customers’ satisfaction which is of paramount importance which attributes to the success of the Data Centre Projects.
DCD Technology established itself as the leader for data centre maintenance services in Malaysia by being the first to be awarded the DCOS (Data Centre Operations Standard) Certification. The DCOS Certification provides transparency to our clients that DCD’s processes meet the stringent requirements of the DCOS. The audit and certification was performed by an external independent third-party company, EPI Certification, which is renowned for its commitment to high quality and standards.
DCD also involved in leading the testing team to acquire Uptime Certification for our clients.